bull66 Privacy Policy

bull66 ("we", "our platform") is an online gambling platform operator licensed under international licensing, serving players from Malaysia. We understand that your trust is our most valuable asset, and we take data protection responsibilities seriously.

This Privacy Policy explains our practices regarding the collection, use, storage, protection and disclosure of personal data you provide to us when registering and using bull66's services. This policy also describes your rights as a data owner and how you can exercise them.

By registering an account or continuing to use bull66's services, you confirm that you have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.

bull66 collects various types of personal information depending on how you interact with our platform. We only collect data that is necessary to provide you with a quality service.

Information you provide directly:

• Full name as shown on your identity card (MyKad) or travel document
• Identity card number (MyKad) or passport number for identity verification purposes
• Date of birth to verify that you have reached 21 years of age
• Email address and mobile phone number for account communications
• Username and password chosen by you
• Payment information including e-wallet details (Touch 'n Go eWallet, Boost, ShopeePay), DuitNow account and FPX account details
• Crypto wallet address (USDT, BTC, ETH) if you choose the crypto payment method

Information collected automatically:

• IP address and general geolocation data
• Device type, operating system and web browser used
• Session log data including login time, session duration and gaming activity
• Deposit and withdrawal transaction history
• Cookie data and website tracking technologies

All information collected is used solely for the purposes stated in this Privacy Policy. We do not sell or rent your personal data to outside parties for marketing purposes.

The personal data we collect is used for legitimate and specific purposes. We will not use your data for any other purpose without obtaining your consent first, unless required by law.

• Identity and eligibility verification: Ensuring you are an individual eligible to use the platform (aged 21 and above) and verifying your identity in line with international licensing requirements.
• Transaction processing: Processing deposits using Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency, and managing withdrawals within 15 minutes to 2 hours.
• Bonus and promotion management: Calculating and crediting bonuses such as the 120% first deposit bonus up to RM1,000, VIP weekly cashback and other related promotions.
• Customer support: Enabling our 24/7 support team to assist you via live chat and email in Malay and English.
• Security and fraud prevention: Detecting and preventing fraud, money laundering and unauthorised account use.
• Legal compliance: Fulfilling legal obligations and regulations set by international licensing regulatory bodies.
• Service improvement: Analysing usage patterns to improve the platform experience, navigation and game offerings.
• Account communications: Sending important notifications related to your account, transactions, policy changes and security information.

bull66 does not disclose, sell or transfer your personal data to third parties except in specific circumstances stated below. Every data sharing is carried out with adequate safeguards.

Third parties that may receive access to your data:

• Payment processors: Service providers such as FPX payment gateways, e-wallet operators and cryptocurrency exchanges that process your transactions. They only receive data necessary to complete the transaction.
• Game software providers: Game development companies that supply slot and live casino content to the bull66 platform. Their access to data is limited to information required to deliver the correct gaming experience.
• Regulatory authorities: International licensing bodies or law enforcement authorities that require data for audit, fraud investigation or legal compliance purposes.
• Technical service providers: Companies that provide server infrastructure, cloud services and cybersecurity tools supporting bull66's operations.

bull66 invests in comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

• SSL/TLS encryption for all data transmissions between client and server
• Password storage using strong cryptographic hashing algorithms
• Two-factor authentication (2FA) available to players
• Continuous monitoring of suspicious login activity
• Regular security reviews and penetration testing
• Firewalls and intrusion detection systems (IDS/IPS) on server infrastructure

Although we take all reasonable precautions, no digital system can be guaranteed 100% secure. We encourage you to also take responsibility for your account security by using a strong password, not sharing your login details, and contacting us immediately if you suspect any suspicious activity on your account.

The bull66.org website uses cookies and similar tracking technology to improve website functionality, understand usage patterns and provide you with a better experience.

Types of cookies we use:

• Essential cookies: Required for basic website functions such as login, session management and security. These cookies cannot be disabled.
• Preference cookies: Save your choices such as language, display settings and game preferences so you do not have to set them again each time.
• Analytics cookies: Collect data on how you use the platform to help us identify areas that need improvement.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect some functions on the bull66 platform.

As a data subject, you have certain rights regarding your personal data held by bull66. We are committed to making it easy for you to exercise those rights.

• Right of access: You have the right to know what personal data we hold about you and to obtain a copy of it.
• Right of rectification: You have the right to request that we correct any data that is inaccurate or incomplete.
• Right of erasure: In certain circumstances, you have the right to request that we delete your personal data, subject to legal retention obligations.
• Right to restrict processing: You may request that we limit how we process your data in certain circumstances.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

bull66 keeps your personal data for as long as your account is active and for the required period after account closure to meet legal obligations, resolve disputes and enforce our agreements.

Financial transaction data such as deposit and withdrawal records are retained for the minimum period required by international licensing regulations for audit and anti-money laundering purposes. After the retention period ends, data is securely deleted or anonymised.

If you request account closure, we will process that request and delete or remove personal data that is no longer needed from our systems within a reasonable time, unless applicable law requires us to retain it for a longer period.

bull66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, legal requirements or industry standards. We will notify you of any material changes via the email registered to your account or through a clear notification on our platform.

The "Effective Date" at the top of this policy shows when it was last updated. We encourage you to check this page from time to time to stay informed about how we protect your information. Continued use of the bull66 platform after any changes take effect constitutes your acceptance of the updated version of the policy.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the bull66 support team is ready to assist you.

• Email: [email protected]
• Live Chat: Available 24/7 in Malay and English via the bull66 platform

We aim to respond to all privacy-related enquiries within a reasonable time. For any enquiries about your personal data rights or access requests, please state this clearly in your message so we can address it more efficiently.